Parts and Service
Often, processors choose Laitram Machinery for the high quality of our
equipment, and they stick with us for our reliable service.
We guarantee, in writing, that we’ll provide you the technical support, parts
and service assistance you need – when you need it, and that is what we call
the Laitram Service Advantage.
Performance Guarantee
We guarantee that we will meet our promised ship date on your routine parts
order or the shipping is free.
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We guarantee a 24 hour, year-round technical support hotline.
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We guarantee that our rubber rollers, manufactured using our
proprietary process and with a rubber compound made exclusively for Laitram
Machinery, will remain bonded to the roller core for the usable lifetime of the
roller and beyond.
Regardless of whether you decide to lease our equipment or purchase our
equipment, you get outstanding service